File civic complaints in under 30 seconds — pothole, garbage, broken streetlight, water leakage. Photo + GPS. Auto-escalated through BBMP officers until resolved.
No bureaucracy. No chasing officers. No follow-up calls. Namma Voice handles the escalation ladder automatically.
Open the app, tap Complain, take a photo. Your GPS location is captured automatically. Our AI categorises and summarises your complaint.
Your complaint is routed to the correct BBMP ward officer based on your GPS coordinates. They receive an email with a one-click resolution link — no app needed.
If the officer doesn't resolve within the SLA (24h–5 days by severity), the complaint auto-escalates up to Zonal Commissioner level. You get notified at every step.
Every feature exists to reduce friction between a broken footpath and a fixed one.
Every complaint is geo-tagged and photo-verified. No fake reports. No location guessing.
Gemini AI automatically categorises your complaint, summarises it, and sets severity — so officers act faster.
SLA breaches trigger automatic escalation through Ward Inspector → Asst Engineer → Exec Engineer → Zonal Commissioner.
Officers receive a secure one-click resolution link. No app install. No login. Just resolve.
Citizens earn badges for filing, upvoting, and community engagement. Civic participation gamified responsibly.
See your ward's health score, top issues, resolution heroes, and complaint heatmap in real time.
Poor connectivity? Complaints are saved locally and auto-synced when you're back online. Nothing is lost.
Full localisation in Kannada and English. Switch anytime. Accessible to every Bangalorean.
Firebase Auth with OTP only. No passwords stored. Supabase RLS ensures citizens only see their own data.
Namma Voice is a civic-tech product from Cognitrix Labs — a Bangalore-based product studio building technology that improves everyday life in Indian cities.
We built Namma Voice because we were tired of watching the same pothole get ignored for months. The tools for accountability already exist — we just connected them.
The app is free for citizens. Always will be.
Every citizen deserves a responsive local government. Namma Voice makes civic accountability measurable, transparent, and impossible to ignore.
We track every complaint, every escalation, every resolution. The data is the accountability.
Partner with us →Whether you're a citizen, BBMP officer, journalist, investor, or fellow builder — we want to hear from you.